Privacy Policy

Correct as at 1 Oct 2017

To uphold our commitment of exceptional customer service, we may collect personal information to help assist with enquiries and for the key functions for providing our products and services. We are committed to protecting your privacy. Our policy is written to uphold the Australian Privacy Principles January 2014. It outlines how we collect, use, store and share personal information collected.

Where ‘we’ or ‘our’ is stated, we are referring to Madame Yuzu Pty Ltd (ABN: 29607193359) trading as Madame Yuzu Ice cream and M.Yuzu Apparel of Level 1, 488 Botany Road, Alexandria NSW 2015, Australia.

Personal information we collect: Personal information we collect may include your name, email address, delivery address, phone number, your product preferences and/or area of your product purchase. We may also capture information about your use of our website including: your IP address, the date and time you visited, the parts of the website you use, your actions on this website and browser you are using. The choice of how much information you provide to us is yours. Information collected is to assist us with processing your request for information or to improve our products and services to best serve your needs. Individuals reserve the right to remain anonymous or to use a pseudonym unless it is impracticable for us to deliver our products or service.

We do not collect sensitive information such as gender, age, health and religion. We also do not collect any financial data as this is managed by Spreadshirt.

How do we collect personal information? We may collect your information in person, via this website or customer service telephone number or social media channels such as Facebook and Instagram.